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AI Chatbot Revolution, Why Builders Like Danny Monzon Choose ChatbotBuilder.ai

In a market that moves fast, pros pick tools that move faster.

Danny Monzon, an award-winning chat automation leader with deep ManyChat experience, made the move to ChatbotBuilder.ai in late 2023 and has since shared what works for agencies and e-commerce.

Watch his panel on monetizing AI chatbots with the CBB team and guests on YouTube.

Danny’s background includes ManyChat features like the Year in Review, the La Catrina case study, and an Emerging Agency Award 2020.

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Why ChatbotBuilder.ai stands out for working builders

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1) Commerce that is built in, with clear Shopify checkout behavior

ChatbotBuilder.ai provides a hosted checkout with Stripe, PayPal, and Razorpay support, documented in the E-Commerce guide and WhatsApp Commerce guide. For a broader list, see Supported Integrations.

For Shopify stores, CBB’s Checkout Settings clarify that the final step uses Shopify’s default checkout page.

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2) Agents that can reach your data via MCP when needed

When native features are not enough, teams can expose data and actions through the Model Context Protocol. CBB documents prompt-driven agents and MCP Servers and Functions here, see the Prompt-Driven Dynamic Agents guide. For a quick start on controlled outputs, see the JSON agents tutorial.

If you are new to MCP, start with the Model Context Protocol overview and our Prompt-Driven Dynamic Agents guide.

MCP power, MCP responsibility. Secure your MCP endpoints, require auth, and test inventory and refund edge cases. See our Prompt-Driven Dynamic Agents guide for implementation notes.

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3) Support that matches production needs

CBB advertises 24/7 assistance on site, and the White Label Enterprise plan lists a Dedicated Support Agent 24/7. Details are on the Pricing page.

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What this means for agencies and shops

• Launch fast on the native stack. Handle payments with Stripe, PayPal, or Razorpay, then route Shopify orders through Shopify checkout as documented in E-Commerce and Checkout Settings.
• Add MCP only when you need custom reach, for example syncing inventory or fetching live catalog data through your own MCP server. See Prompt-Driven Dynamic Agents, MCP Servers and Functions.
• Keep your build surface small. Control outputs with strict JSON schemas, then scale features as revenue proves out. See the JSON agents tutorial.

Example, a catalog bot. Start with native products and hosted checkout for speed. If you later need live inventory from your ERP, add one small MCP endpoint for that specific call. Ship first, extend second.

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QUICK LINKS:

‍Home
Docs hub
E-Commerce
WhatsApp Commerce
Checkout Settings
Prompt-Driven Dynamic Agents
Plans
Danny Monzon linkedin
Danny Monzon Website

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Website: https://chatbotbuilder.ai

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