Effective Date: October 2025
Last Updated: October 2025
1. Introduction
Chatbot Builder AI (“we”, “us”, or “our”) operates the application and related services (collectively referred to as “this Application”).
This Privacy Policy describes how we collect, use, and protect personal information (“Personal Data”) from users (“you”, “your”, or “Users”).
This document also includes dedicated sections for California consumers (CCPA) and Brazilian users (LGPD).
You may print this document for reference using the print function in your browser.
2. Owner and Data Controller
Owner: Chatbot Builder AI
Phone: 843-505-1657
Contact Email: ryan@chatbotbuilder.ai
3. Types of Data Collected
Among the types of Personal Data collected by this Application, either directly or through third parties, are:
Unless otherwise specified, all requested Data is mandatory. Failure to provide this Data may make it impossible to use certain features or services.
When Data is optional, Users are free to withhold it without affecting the service.
Users unsure about which Data is mandatory may contact the Owner.
Use of cookies or tracking tools by this Application—or by third-party services—serves to provide the requested Service, as described in this policy and in the Cookie Policy.
Users are responsible for any third-party Personal Data shared through this Application and confirm that they have consent to provide such Data.
4. Mode and Place of Processing the Data
Methods of Processing
The Owner employs appropriate security measures to prevent unauthorized access, disclosure, alteration, or destruction of Data.
Processing is carried out via IT systems and organizational procedures strictly related to the stated purposes.
In addition to the Owner, Data may be accessible to:
All external parties act as Data Processors under contractual obligations.
A current list of such processors can be requested from the Owner.
Legal Basis of Processing
The Owner may process Personal Data when one or more of the following applies:
Users may request clarification of the specific legal basis for any processing activity.
Place
Data is processed at the Owner’s operating offices and any other location where parties involved are based.
Depending on the User’s location, Data may be transferred to another country. Users can inquire about transfer details and safeguards.
Retention Time
Personal Data is retained for as long as necessary for the purpose for which it was collected, including legal or contractual obligations.
Once the retention period expires, Personal Data is deleted.
5. The Purposes of Processing
Data concerning the User is collected to:
Specific processing includes:
6. Google API Services User Data Policy
Chatbot Builder AI complies with the Google API Services User Data Policy, including Limited Use requirements.
We only use data for the purposes stated in this policy and never sell or share it.
Integrations include:
Use and transfer of Google API information comply with the Google API Services User Data Policy, including Limited Use.
7. Facebook Permissions
This Application may request Facebook permissions to perform actions or retrieve User data (subject to Facebook Inc.’s policies).
Permissions requested may include:
For details, see Facebook’s Privacy Policy.
8. Detailed Information on Processing
Data may be processed through the following services:
9. Users’ Rights
Users may exercise the following rights:
Requests are handled within one month and are free of charge.
10. Cookie Policy
This Application uses cookies and similar tracking technologies.
Refer to the Cookie Policy for detailed information.
11. Additional Information
Legal Action
Personal Data may be used in legal proceedings or to respond to requests from public authorities.
System Logs and Maintenance
System logs may collect technical details (e.g., IP address) for maintenance and security.
Third-Party Tools
User data is not automatically shared with third parties.
Users have full control over what data they choose to send to external systems or APIs.
12. Do Not Track
This Application does not support “Do Not Track” requests.
Please review third-party privacy policies to learn whether they honor such requests.
13. Changes to This Privacy Policy
We may update this policy at any time. Updates will appear on this page, and Users are encouraged to review it frequently.
If material changes occur, Users will be notified via email or in-app notice.
14. Information for California Consumers (CCPA)
This section supplements the above information for California residents, in accordance with the
California Consumer Privacy Act (CCPA).
Categories Collected
We collect identifiers, commercial data, internet activity data, and inferred data.
Use and Sharing
We may disclose personal information for business purposes with trusted partners under confidentiality agreements. We do not sell personal data for monetary value.
Your Rights
Requests may be made by emailing ryan@chatbotbuilder.ai.
We will confirm receipt within 10 days and respond within 45 days.
15. Information for Users Residing in Brazil (LGPD)
This section applies to Users residing in Brazil under the Lei Geral de Proteção de Dados (LGPD).
Legal Bases for Processing
We process data when:
User Rights
Users may:
Requests may be made at any time via ryan@chatbotbuilder.ai, and we will respond within 15 days.
16. Definitions and Legal References
Owner and Data Controller:
Chatbot Builder AI
Phone: 843-505-1657
Email: ryan@chatbotbuilder.ai
Last Updated: October 2025