January 1, 2025 - Game-Changing Features in Chatbot Builder AI

• Custom User Fields in Agents: Simplify workflows, enhance efficiency, and personalize interactions with Custom User Fields (CUFs).some text
  • Personalization at Scale: Easily customize interactions.
  • Faster Builds: Simplify complex setups.
  • Improved Workflow: Save time and reduce manual configurations.
• Knowledge Base Builder Video Transcripts: Extract and integrate YouTube transcripts for expanded chatbot knowledge.

For more info, see the blog post and documentation.