Assistant Window Enhancements

New Close Functionality
January 3, 2025

Double-click or use the close button to exit; improved multitasking while referencing documentation.

Additional Polishing of the Webchat Editor

Cleaner Interface
January 3, 2025

Main settings organized into collapsible dropdowns (e.g., Message Settings); added a reset button for defaults.

Platform-Wide UI Overhaul

Sleek & Professional Look
January 3, 2025

Refined design, improved navigation, and streamlined layouts for a better user experience.

Navigation Menu Improvements

Streamlined User Experience
January 3, 2025

Cleaned up main navigation; moved items (PromptGPT, Documentation, etc.) into the Help menu.

Knowledge Base Builder Updates

Save Progress & Download
January 3, 2025

Introduced 'Save Work' button and one-click download for custom instructions, plus a simplified, mobile-friendly layout.

UI Update Alert: Streamlined Webchat Management

Manage Webchats in Main Menu
January 3, 2025

New menu item 'Manage Webchats' makes configuration easier without navigating multiple pages.

Webchat Editor Final UI Enhancements

Footer and Avatar Border Options
January 3, 2025

Added a customizable footer, transparent avatar borders, improved dropdown headers, and minor layout tweaks.

Updated Global Terminology

Prompt Templates Renamed
January 3, 2025

“Prompt Templates” changed to “Agents” platform-wide, and human handoff setting disabled by default.

Official Launch of the New Webchat Editor

Extensive Customization
January 3, 2025

Header text, backgrounds, fonts, avatars, icons, and more are now configurable. Blog Post

New Webchat Visual Editor

Live Preview & Customization
January 3, 2025

See your customizations in real time, adjust header and chat area styling, choose from 5 font families, and more.

Entry Point Links Tool Expanded

More Channels Supported
January 3, 2025

Now supports Webchat, Messenger, Instagram, WhatsApp, Telegram; fixed “Select All” bug on contacts page.

iOS Compatibility Enhancements

Improved Prompt Text Area
January 3, 2025

Adjusted prompt engineering text areas for better iOS support and larger input fields.

Contact Page Enhancements

Better Conversation Management
January 3, 2025

Admins can assign a conversation to other team members directly from the contact page.

Brand Color Customization Enhancements

Cohesive Styling
January 3, 2025

Multiple-choice and date picker extensions now align with your brand color settings.

Assistant Tab UI V2 Enhancements Complete

New Grid and Menu Layouts
January 3, 2025

Launched upgraded UI features, fixed dark mode image bugs, and standardized Montserrat font.

Enhanced Terminology and UI Consistency

Multi-Model Approach
January 3, 2025

Removed “Auto-GPT” references, updated “Default Reply” to “Default Flow,” and clarified OpenAI references.

New HTML Editor in the Assistant Tab

Refined Editing Tools
January 3, 2025

An in-platform HTML editor for quick modifications to emails and landing pages.

Transition to SWARM-Based Agents

Renaming Prompt Templates
January 3, 2025

“Prompt Templates” are now “Agents,” part of our SWARM framework for autonomous or collaborative tasks.

Flow Preview Tab in Assistant Window

Improved Flow Testing
January 3, 2025

Replaced the play button with a Preview tab for in-browser testing. Toggle conversation history and refresh easily.

CBB Turbo v2.5 Release

New Voice Model Integration
January 3, 2025

Integrated Eleven Labs eleven_turbo_v2_5 for advanced voice synthesis, faster responses, and improved multi-language support.

Grok Enabled in Flow Builder

Advanced Autonomy
January 3, 2025

Grok can now perform autonomous operations directly within the Flow Builder.

Grok Integration with Auto-GPT

Boosted Autonomous Capabilities
January 3, 2025

Grok integrated into Auto-GPT, with multi-LLM support for enhanced autonomy.

Public Changelog Launch

Transparent Updates
January 3, 2025

Introduced a public changelog for better communication with our user community.

Advanced Date & Time Operations

Sophisticated Calculations
January 3, 2025

Expanded date/time capabilities, allowing custom field population with system field values.

Flow Builder Grid Enhancement

Better Layout Precision
January 3, 2025

Implemented a grid control system for the Flow Builder. Press Ctrl+G to toggle and Ctrl+Shift+G to open grid controls.

Telegram Premium Integration

Full Integration
January 3, 2025

Automated conversations for Telegram premium users with a simple two-step connection process.

Message Scheduling

Time Your Messages
January 3, 2025

Implemented inbox message scheduling for improved productivity and follow-up management.

Voice Message Control

Selectable Voice Options
January 3, 2025

Introduced voice message auto-reply controls and enhanced OpenAI voice integration settings.

Message Scheduling

Boost Productivity
January 3, 2025

Inbox message scheduling feature is now live for timed sends and better follow-up management.

Server Upgrade for Enhanced Performance

12x Faster Infrastructure
January 3, 2025

Optimized backend architecture to handle heavier traffic and partner scaling.

Launched Free Training Courses with Kelly

On-Demand Resources
January 3, 2025

Partnered with Kelly, the Chatbot Queen, offering 10+ free training videos to enhance chatbot skills.

Google Gemini Integration

Advanced AI Capabilities
January 3, 2025

We’ve launched our Google Gemini integration for more robust natural language processing.

  • Added multi-AI provider support
  • Greater flexibility in bot responses

Updated Built-In LLMs

More Robust Conversations
January 3, 2025

All built-in language models upgraded for better accuracy and performance.

AI Image Analysis

Multi-Field Data Extraction
January 3, 2025

Enabled multi-field data extraction from JSON and structured data saving from AI responses.

  • Supports OpenAI, Claude, and Gemini for image analysis
  • Enhanced data parsing capabilities

Updated the Knowledge Base Builder

Enhanced Data Parsing
January 3, 2025

Enhanced extraction algorithms, optimized speeds, and integrated new data sources for comprehensive chatbot training.

Claude AI Integration

Advanced Conversational Intelligence
January 3, 2025

Introduced Claude AI for more advanced conversations and better reliability.

  • Seamless integration with existing triggers
  • Automatic failover between providers
  • Improved response quality

Webchat Design Contest Winners

Celebrating Creativity and Innovation in Webchat Design
January 3, 2025

We’re thrilled to announce our Webchat Design Contest winners! Their creativity and innovation set a new benchmark for design excellence.

  • Top winners recognized for outstanding webchat designs
  • Featured designs shared with the community
  • Encouraging ongoing creativity